Underage Sales Prevention Lv 2
Why is the course important/ Course Overview
The purpose of this Award is to provide sales staff with the knowledge and skills they need to identify which products are age-restricted and why; what the age restrictions are in relation to each product; and how to identify underage customers and refuse service to them. Such retail premises will include pubs and bars, hotels, off-sales premises, supermarkets, convenience stores, garages and newsagents.
Aims
The aims of this qualification are to enable candidates to develop:
- an understanding of their responsibilities with regard to underage sales
- knowledge of which products are age-restricted and why
- knowledge of the age restrictions that apply in relation to particular products
- specific skills related to identifying underage customers and refusing service to them in both licensed retail and general retail premises
Duration of Course:
5 hours
Assessment:
30 Multiple Choice examination questions
Previous Learning Requirements:
There are no formal entry requirements for this qualification.
Additional Information:
Candidates should have a level of English that enables them to communicate effectively within the context of a licensed retail environment.
Refresher/ Development Training:
This is ideal for initial/ refresher staff training or as part of a enhanced staff training package for managers.
Course Fees:Price available on request
